Maximize Profit Through
Debt Recovery

We Provide Innovative Solutions That Will Improve Our Client’s Impaired
Assets Professionally And Diligently

OUR VISION

Regain Your Power

OUR MISSION

Our mission is to maximize our client’s profit through debt recovery.

Our Core Value

About Us

DHIR & PARTNERS SDN BHD

DHIR & PARTNERS SDN BHD (D&P) formerly known as DHIR AGENCY (MA-0026144-A) was founded by our Managing Director, Mr. Muhadhir Bin Ab. Rahman on 12 February 1999 with 24 years experienced in collection and recovery industry. We are located at at Jalan Ampang, Kuala Lumpur  and have a branch at Muar, Johor, another branch at Penang and currently looking forward to set up another branch at Kuantan and Sabah.

Our pro-active approach by diversify recovery efforts through tracing the defaulted customers and subsequently nurse the accounts until it is fully recovered were given recognitions by several of our client due to our performance such as Aiqon Capital, Collectius CMS and Courts. Currently, we are TOP 5 ranking for all the client that under our portfolio. Even though D&P is still new to banking industry, we are very pleased to be announced as the best collector for Bank Muamalat Malaysia Berhad for the year 2010. We are also been awarded by Collectius CMS for 2 years in a row in 2019 and 2020 for the TOP PERFORMER collection agency.

As our business grows, our reputations are becoming well known to the market. Currently we are very proud to be business partners with AEON Credit Services Bhd, Bank Muamalat Malaysia Berhad, Universiti Utara Malaysia, Multimedia University, COURTS, Collectius CMS, Aiqon Capital Sdn Bhd and several more. We also has been promote to a Platinum category for year 2014 in TM collection. On 30 March of 2016 we has been selected as one of the Top 16 Collection Agencies for TM as a business partners. The latest we are been selected to be business partner with COLLECTIUS EPS Sdn. Bhd. and Rural Capital Sdn. Bhd. (MARA subsidiary). Currently we have 13 portfolio for our businesses.

With over 200 experience staffs, we believed DNP can deliver what is our client needed. With our mission and vision from our Director, we are aggressively growth our business.

Why Choose Us ?

We Are Specialists

We work with a broad base of clients and every type of accounts requires a different approach. Our collectors specialize in working with specific types of accounts. This allows our collectors to focus their efforts and achieve the best results for our clients.

We Are Successful

Because of our business practices and the way we approach collection.

We Are Innovators

We use leading-edge technology to keep track our accounts and our results.

We Are Committed

We are committed to total customer satisfaction.

Governance & Compliance

Financial Services Act 2013
(FSA)
Islamic Financial Services Act 2013
(IFSA)
Personal Data Protection Act
(PDPA) 2010
Fair Debt Collection Practices Act
(FDCPA)
IT Security
(Baseline Security Standards)
Anti-Money Laundering And Anti-Terrorism Financing Proceeds Of Unlawful Activities 2001 (AMLATFAPUAA 2001)

Served Industry

finance-inst
Financial Institutions
local
Local Councils
corporate
Corporates
healthcare
Healthcare
logistic
Logistics
logitic
Utilities
education
Education
telco
Telcos

Leaderships

BOARD OF DIRECTORS PROFILE

MUHADHIR BIN AB. RAHMAN

Managing Director

SURAIZAN BINTI ABU SAMAH

Executive Director

No Collection No Fees

Our rates are structured according to the classification of ​
accounts. We offer flexible and competitive rates among
our competitors within the market.

Our Headquarters

in Kuala Lumpur

Other Branch

in Muar

MUHADHIR BIN AB. RAHMAN

Tuan Haji Muhadhir Bin Ab Rahman

Managing Director

At early stage of his career, Tuan Haji Muhadhir Bin Ab Rahman gained his first experience in collection and recover when he worked with Masli Agency as a collector in February 1996.

The entrepreneurial urge inside of him has led to the incorporation of Dhir Agency in 1999. His first job was doing collection and recovery for Telekom Malaysia for Muar and Batu Pahat branches. Dhir Agency continues to excel in collection and recovery business and has been awarded as 2nd Best Agency National Level by Telekom Malaysia in 2006.

In 2007, Muhadhir penetrated Klang Valley market when his company has been offered as collection agency for Selangor region by Telekom Malaysia. Due to good performance in Selangor region, Telekom Malaysia has offered as collection agency for whole Malaysia region.

Year 2008 is a good year for Muhadhir whereby he managed to build up partnership with AEON Credit Services (M) Bhd and subsequently with Multimedia University.

In year 2009 onward, Muhadhir succeed to build up partnership with Bank Muamalat Malaysia Berhad and Universiti Utara Malaysia. The lists of clients are still growing.

SURAIZAN BINTI ABU SAMAH

Puan Hajah Suraizan binti Abu Samah

Executive Director

Pn Suraizan Binti Abu Samah is a co-founder of Dhir & Partners. Graduated from Universiti Teknologi Mara, Segamat in 1997 with Diploma in Banking Studies and started her first career at Masly Agency as Administration.

In 1998, She joined Thermo Boilers & Vessel Sdn Bhd at Rawang, Selangor as an Accountant Assistant for almost 2 years. Mrs. Suraizan & Mr. Muhadhir decided to get married and together they saw an opportunity to establish Dhir Agency in 1999.

From there, they grew Dhir Agency as an Enterprise for 8 years before they decided to change the name from Dhir Agency to Dhir & Partners Sdn. Bhd. in 2007 and the company stay stronger until now.

She was nominated to the Board of Directors at Dhir & Partners then. Currently, she is one of the Richwork team members under TITAN circle, and she wants to expand Dhir & Partners to become one of the best collection agencies in Malaysian.